Prime Source Floral Website and Client Portal
Prime Source Floral is a regional wholesaler serving grocery stores with high quality cut flowers, arrangements, and floral products. They had been using the same customer service and order system for the last 15 years. As they are growing they need an efficient mechanism for floral managers to order product and manage their accounts.
Since they have an internal order system that they didn’t want to replace, we developed a custom portal site that is so easy and intuitive that floral managers can quickly place their orders, check order status, and view past orders. They can also set up favorites, change passwords, and check their past orders. Prime Source customer service reps can quickly review and approve all orders, edit orders, and manage the store profiles. But the true beauty of the portal is how easy it was to train the managers and the reduced time for customer service order handling.
In addition to the full functioning portal for store ordering, a marketing site was developed to support their key differentiator: creative and innovative floral designs of impeccable quality.